Netcomm 5330 Manuel d'utilisateur

here MITEL 5330 IP and 5340 IP Phones User Guide

5330/5340 IP Phones – User Guide • (SPEAKER) enables and disables Handsfree mode. • (MUTE) enables Mute, which allows you to temporarily turn your p

5330/5340 IP Phones – User Guide 11 Ring/Message indicators When indicator is it means that Flashing rapidly Your phone is ringing Flashing slowl

5330/5340 IP Phones – User Guide TIPS FOR YOUR COMFORT AND SAFETY Don't cradle the handset! Prolonged use of the handset can lead to neck, shoul

5330/5340 IP Phones – User Guide USING YOUR DEFAULT PHONE WINDOW AND KEYS The 5340 and 5330 IP Phone default phone windows and keys are shown and desc

5330/5340 IP Phones – User Guide 5340 and 5330 IP Phone Default Window and Keys Feature Function 1) Softkeys Allow you to access specific call con

5330/5340 IP Phones – User Guide 15 USING YOUR PHONE APPLICATIONS Your 5330 and 5340 IP Phones provide applications that simplify the use of your phon

5330/5340 IP Phones – User Guide Using the Settings Application The Settings application provides a single location to access all your phone settings

5330/5340 IP Phones – User Guide 17 Getting Help To access the 5330/5340 IP Phone help and documentation: 1. Launch the Applications. 2. Press Hel

5330/5340 IP Phones – User Guide CUSTOMIZING YOUR PHONE Use the Settings application to customize your phone. Note: The System Administrator can invo

5330/5340 IP Phones – User Guide Specify Language To specify the language in which prompts and applications display: 1. Press Settings or . 2. Pr

NOTICE The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks™ Corporation (

5330/5340 IP Phones – User Guide Specify Audio Feedback Options The error beep volume in the phone is related to the volume of the speaker. You can s

5330/5340 IP Phones – User Guide Specify Call Notification Behavior To specify that the Phone window automatically displays when you are making or re

5330/5340 IP Phones – User Guide Notes: • If the phone is in talk state, this action adjusts the volume of the handset, headset or speaker. • If t

5330/5340 IP Phones – User Guide Program Receipt of External Messaging You can program your phone to launch the Phone application when it receives me

5330/5340 IP Phones – User Guide 24 USING THE INTEGRATED OFFICE COMPANION APPLICATION About the Integrated Office Companion Application The Integr

5330/5340 IP Phones – User Guide Feature 5330 Basic 5330 Enhanced 5340 Basic5340 Enhanced Search Outlook contacts X X X Presence X X X Auto Presenc

5330/5340 IP Phones – User Guide 26 5. Proceed to Installing the Integrated Office Companion Application below. Installing the Integrated Office C

5330/5340 IP Phones – User Guide Display the Integrated Office Companion Application Toolbar To display the Telephony Toolbar if it is hidden, do the

5330/5340 IP Phones – User Guide same action as the bottom item on the popup menu. • The smaller portion will cause a pop-up menu to appear showing a

5330/5340 IP Phones – User Guide you can configure a number of Telephony Toolbar settings. • About… - Brings up the About Dialog Window. • Help… - B

Table of Contents 3 ABOUT YOUR PHONE... 8 E

5330/5340 IP Phones – User Guide Performing an Outlook and/or Corporate Directory Search: To perform a search using the selected search options, do th

5330/5340 IP Phones – User Guide Dialing a Call To dial a call entered in the text field, do the following: • Enter the phone number into the Text Fi

5330/5340 IP Phones – User Guide 32 • Specify a number to dial • Specify presence information (optional) • Specify an alternative number to dia

5330/5340 IP Phones – User Guide By default the Missed Calls Menu displays a list containing up to 20 of the last missed calls. Clicking a missed cal

5330/5340 IP Phones – User Guide o Right-click the small portion of the PC Links Button o Select Create Task Contact for Caller • Send Email to Cal

5330/5340 IP Phones – User Guide General: Pause Music When Phone is in Use – With this setting enabled, the Telephony Toolbar will cause Microsoft’s

5330/5340 IP Phones – User Guide This is the same as the Search Options Menu. Incoming Call Actions: Display Toast Popup With Caller ID – This setting

5330/5340 IP Phones – User Guide The toast pop-up can be controlled via the settings menu. You can turn the toast pop-up on or off. The default is off

5330/5340 IP Phones – User Guide 38 • 1.613.765.4321 must be entered as +1 (613) 7654321 • 011.45.75.123456 must be entered as +45 (75) 123456 In

5330/5340 IP Phones – User Guide 39 USING THE PC COMPANION APPLICATION About the PC Companion Application The PC Companion Application is a PC-based

5330/5340 IP Phones – User Guide 4 USING THE INTEGRATED OFFICE COMPANION APPLICATION... 24 About the Integrated Office

5330/5340 IP Phones – User Guide 40 pop-up menu when you right-click a key, or if the Save button is disabled in the Programmable Keys dialog, cont

5330/5340 IP Phones – User Guide 41 Clearing, Editing or Copying Key Programming 1. Select Programmable Keys from the menu. 2. Right-click the key

5330/5340 IP Phones – User Guide PROGRAMING FEATURES ON YOUR KEYS Tips on Programming Features You can program your phone's programmable keys to

5330/5340 IP Phones – User Guide 43 Feature Default Label Auto Answer Auto Ans Paging Paging Call Pickup Call Pickup Call Back Call Back Head

5330/5340 IP Phones – User Guide 44 Feature Default Label Message Message Hold Hold Transfer/Conference Trans/Conf Cancel Cancel Analog Line

5330/5340 IP Phones – User Guide Program Feature Keys Using the Settings Application To program a Phone Feature or hard key: 1. Press Settings or

5330/5340 IP Phones – User Guide To program Speed Call: 1. Press Settings or . 2. Press Programmable Keys. 3. Press the key you wish to program. I

5330/5340 IP Phones – User Guide 47 SETTING UP YOUR CONTACT LIST (5340 ONLY) Use the People application to set up your contact list. Adding names to

5330/5340 IP Phones – User Guide 48 MAKING AND ANSWERING CALLS You can make a call using one of the following methods: • Dial a number from the P

5330/5340 IP Phones – User Guide 5. If more than one match is found, press the Next softkey. 6. Do one of the following: • To make the call, press

Table of Contents 5 Auto-Answer...

5330/5340 IP Phones – User Guide Handsfree Operation To use Handsfree to make a call: 1. If you want to use a Non–Prime Line, press a Line Appearan

5330/5340 IP Phones – User Guide Auto-Answer When the Auto-Answer feature is active, incoming calls ring briefly, and then the phone answers the call

5330/5340 IP Phones – User Guide CALL HANDLING Hold To place a call on Hold: • Press (HOLD). • Press the key that you have programmed as Hold.

5330/5340 IP Phones – User Guide Transfer To Transfer an active call: 1. Press (TRANS/CONF). 2. Dial the number of the third party. 3. Do one o

5330/5340 IP Phones – User Guide Add Held To move a call on hold to another line appearance: 1. Press an available line key. 2. Press the AddHeld

5330/5340 IP Phones – User Guide 55 To create a Call Forward profile: 1. Launch Applications. 2. Press Call Forwarding. 3. Press New Profile. 4.

5330/5340 IP Phones – User Guide 56 ACTIVATE CALL FORWARD To turn Call Forward on once it has been programmed: 1. Press Applications. 2. Press

5330/5340 IP Phones – User Guide 57 USING OTHER FEATURES Account Codes An account code is a series of digits that you assign to your calls, usually f

5330/5340 IP Phones – User Guide Attendant Call Hold - Remote Retrieve To retrieve a call placed on Hold by the attendant: 1. Lift the handset. 2.

5330/5340 IP Phones – User Guide 59 To cancel Call Forward – Remote from the station that set the remote forwarding: 1. Lift the handset. 2. Dial t

5330/5340 IP Phones – User Guide 6 Group Paging / Meet Me Answer ...

5330/5340 IP Phones – User Guide Call Forward - Override To override Call Forward and ring a station: 1. Lift the handset. 2. Dial the appropriate

5330/5340 IP Phones – User Guide To delete a particular call from the call log: • With the call log that you want to delete displayed, press Yes twi

5330/5340 IP Phones – User Guide Call Pickup To answer a call that is ringing at another extension in your Pickup Group: 1. Lift the handset. 2. P

5330/5340 IP Phones – User Guide Direct Paging - Handsfree Answerback Enabled When you receive a Direct Page, Handsfree Answerback automatically esta

5330/5340 IP Phones – User Guide To answer a call using Handsfree Answerback: Phone state before Page arrives To answer the Direct Page Phone is id

5330/5340 IP Phones – User Guide Direct Paging - Handsfree Answerback Disabled Your administrator enables or disables Handsfree Answerback and you ca

5330/5340 IP Phones – User Guide Do Not Disturb When you enable Do Not Disturb, callers will get a busy tone, and an on-screen text message indicatin

5330/5340 IP Phones – User Guide 67 EMERGENCY CALLS WHEN EMERGENCY CALL ROUTING NOT PROGRAMMED If Emergency Call Routing is NOT programmed, Emergency

5330/5340 IP Phones – User Guide Group Listen With Group Listen, you can carry on a conversation using the handset or headset while allowing others ne

5330/5340 IP Phones – User Guide +To respond to a Group Page by using Meet Me Answer: 1. Lift handset. 2. Press the key you have programmed to Meet

Table of Contents 7 USING THE LINE INTERFACE MODULE ... 80 Making and Answering

5330/5340 IP Phones – User Guide Hot Desking Hot Desking allows you to log into the telephone system from any phone designated as a Hot Desk phone. W

5330/5340 IP Phones – User Guide 71 3. Press the Logout command key. 4. Press the Confirm command key. Hot Desk - PIN Change To change your Hot Desk

5330/5340 IP Phones – User Guide Message Waiting Indicator The Message Waiting Indicator (MWI) feature allows you to be notified when messages have b

5330/5340 IP Phones – User Guide 3. Press the Read Message softkey, and do one or all of the following: • To display the time the message was sent,

5330/5340 IP Phones – User Guide 74 Messaging - Cancel Callback To cancel a Callback: 1. Lift the handset. 2. Dial the appropriate feature acce

5330/5340 IP Phones – User Guide Override (Intrude) When you dial a number whose owner has enabled Make Busy, your phone displays the message indicat

5330/5340 IP Phones – User Guide 76 To listen to a recording: 1. Lift the handset. 2. Access your voice mailbox. 3. Follow the prompts to retri

5330/5340 IP Phones – User Guide Speak@Ease Users of the Speak@Ease softkey can place a call by speaking the name of the person they wish to dial. Sp

5330/5340 IP Phones – User Guide 78 Trunk Flash The Trunk Flash feature allows you to access Centrex features (if available) while you are talking

5330/5340 IP Phones – User Guide USING YOUR PHONE WITH THE 5310 IP CONFERENCE UNIT Your phone uses the 5310 IP Conference Unit for conferencing. You u

8 ABOUT YOUR PHONE The Mitel® 5330 and 5340 IP Phones are full-feature, dual port, dual mode enterprise-class telephones that provide voice communi

5330/5340 IP Phones – User Guide 80 Mute the conference unit To mute the conference unit so that conversation in the meeting room cannot be heard

5330/5340 IP Phones – User Guide To answer a waiting call on the analog line: Note: If you have subscribed to an analog call waiting service, you may

5330/5340 IP Phones – User Guide 82 APPENDIX - FOR YOUR INFORMATION Upgrading Integrated Office Companion If upgrading from a Standalone PC Compan

5330/5340 IP Phones – User Guide 83 APPENDIX – LIST OF LIMITATIONS Integrated Office Companion Limitations Integrated Office Companion is designed to

5330/5340 IP Phones – User Guide 84 RESULT: ON THE PHONE WORKS • Case 2: 1) Win Messeneger 4.7 installed / Outlook 2003 installed 2) Install and r

5330/5340 IP Phones – User Guide The 5340 IP Phone Elements of Your Phone Feature Function 1) Display Provides a large, high-resolution viewing