Reference GuideSmartVoice Gateway Series4-port and 8-port Gateways
10 SmartVoice Gateway(s) User Guide YML832 Rev2Rear Panel (all models)Phone ports are telephone ports (FXS) to be connected to telephone sets or PBX
SmartVoice Gateway(s) User Guide 11YML832 Rev2 2. Installation and ApplicationsConnecting your SmartVoice Gateway(s)1. Connect the WAN port of your
12 SmartVoice Gateway(s) User Guide YML832 Rev2Network ConnectionsPossible network connections are divided into 3 basic modes as described below: •
SmartVoice Gateway(s) User Guide 13YML832 Rev2 Gateway behind a NAT/Firewall NetworkThe VoIP gateway uses a private IP address and the Internet shari
14 SmartVoice Gateway(s) User Guide YML832 Rev2The table shown below lists possible solutions for different network scenarios.LAN IP address of Inte
SmartVoice Gateway(s) User Guide 15YML832 Rev2 Gateway Assigned with a Public IP Address and Serving as an Internet Sharing DeviceThe SmartVoice gate
16 SmartVoice Gateway(s) User Guide YML832 Rev2Telephone ConnectionExample of SmartVoice Gateway using FXS interfacesSmartVoice Gateway connecting d
SmartVoice Gateway(s) User Guide 17YML832 Rev2 Example of SmartVoice Gateway using FXO interfacesSmartVoice Gateway connecting directly to the Teleph
18 SmartVoice Gateway(s) User Guide YML832 Rev2Example of SmartVoice Gateway using a combination of FXS and FXO portsPhone1-Phone2 are FXS interface
SmartVoice Gateway(s) User Guide 19YML832 Rev2 3. Configuring the Gateway via WEB BrowserThe gateway also allows users to change gateway settings usi
2 SmartVoice Gateway(s) User Guide YML832 Rev2Contents1. Introduction ...
20 SmartVoice Gateway(s) User Guide YML832 Rev2Network SettingsThe network settings are used to set the gateway’s communication ports, IP configurati
SmartVoice Gateway(s) User Guide 21YML832 Rev2 Setting Dynamic IP (DHCP) Click “DHCP” to obtain a Dynamic IP address, and then click the “Accept” but
22 SmartVoice Gateway(s) User Guide YML832 Rev2BigPondClick “BigPond Cable”. Enter User Name and Password and then click the “Accept” button at the
SmartVoice Gateway(s) User Guide 23YML832 Rev2 LAN interface mode•Router: The system serves as a router.•Bridge: The system serves as a bridge betw
24 SmartVoice Gateway(s) User Guide YML832 Rev2QoS SettingsWAN QoS • QoS (Quality of Service): Sets true bandwidth of your Internet connection to
SmartVoice Gateway(s) User Guide 25YML832 Rev2 NAT/DDNS (NAT Traversal) If a gateway is set up behind an Internet sharing device, you can select e
26 SmartVoice Gateway(s) User Guide YML832 Rev2DDNSThese settings are only necessary when the gateway is set up behind an Internet sharing device th
SmartVoice Gateway(s) User Guide 27YML832 Rev2 Telephony SettingsPrefix Number Rules•Trunk Dial Out Verify/ Trunk Dial Out Replace: The system will t
28 SmartVoice Gateway(s) User Guide YML832 Rev2•FXO Hunting Default Dial-Out: This will take effect as FXO Hunting VoIP call in option is set to D
SmartVoice Gateway(s) User Guide 29YML832 Rev2 •Group Hunting: Select group hunting when there is an incoming call and the gateway will automaticall
SmartVoice Gateway(s) User Guide 3YML832 Rev2 NTP (Network Time Protocol) ...
30 SmartVoice Gateway(s) User Guide YML832 Rev2SIP Settings•All Call through OutBound Proxy: An outbound proxy server handles SIP call signaling a
SmartVoice Gateway(s) User Guide 31YML832 Rev2 E.164•International Call Prefix Digit: Enter the International call prefix.•Country Code: Select the d
32 SmartVoice Gateway(s) User Guide YML832 Rev2•Proxy Server Realm: This is used for gateway SIP account authentication in a SIP server. In most ca
SmartVoice Gateway(s) User Guide 33YML832 Rev2 FXS/ FXO Representative number registers to Proxy:Assuming that your registered ID and password are in
34 SmartVoice Gateway(s) User Guide YML832 Rev2Private Network Users can establish a private network by using the Phone Book Manager Service. The Ph
SmartVoice Gateway(s) User Guide 35YML832 Rev2 NOTE: When the gateway is configured as Phone Book Manager server, it can also be configured as a clie
36 SmartVoice Gateway(s) User Guide YML832 Rev2Calling Features•Do Not Disturb: It will only be able to call out when it is enabled. All incoming c
SmartVoice Gateway(s) User Guide 37YML832 Rev2 Advanced Options NOTE: There are two levels to enter Web. Administrator is able to change all settin
38 SmartVoice Gateway(s) User Guide YML832 Rev2•Payload Type: payload type of RFC2833.•Uses Second CPT for VoIP Call: This function is usually app
SmartVoice Gateway(s) User Guide 39YML832 Rev2 Line Settings•Listening Volume: Adjusts the hearing volume. •Speaking Volume: Adjusts the speaking v
4 SmartVoice Gateway(s) User Guide YML832 Rev21. IntroductionProduct OverviewThe NetComm SmartVoice series of stand-alone VoIP Gateways carry both
40 SmartVoice Gateway(s) User Guide YML832 Rev2Codec Settings•Preferred Codec Type: Since different voice codecs have different compression ratios,
SmartVoice Gateway(s) User Guide 41YML832 Rev2 Fax Settings•T.38: The T.38 protocol is used for better and faster facsimile transmission. So it is r
42 SmartVoice Gateway(s) User Guide YML832 Rev2Drop Inactive Call•Silence Detection Threshold: The volume below the threshold is used as a standard
SmartVoice Gateway(s) User Guide 43YML832 Rev2 Digit MapThere are 50 sets of leading digit entries to choose voice routing interface – Auto select, P
44 SmartVoice Gateway(s) User Guide YML832 Rev2Phone Book The system can set up and store 100 phone numbers in the phone book and provide an IP addr
SmartVoice Gateway(s) User Guide 45YML832 Rev2 Speed Dial This system can set up 100 numbers for speed dialing. Setting methods are as follows: Met
46 SmartVoice Gateway(s) User Guide YML832 Rev2Caller FilterThis function is used to allow or deny the SIP Invite message from the Proxy list ONLY.
SmartVoice Gateway(s) User Guide 47YML832 Rev2 Transit Call ControlIf you wish to restrict a general user (one who is not required to enter the PIN c
48 SmartVoice Gateway(s) User Guide YML832 Rev2Dialing principle to enable PIN code*Inbound Call Control PIN Code * Outbound Call Control PIN Code *
SmartVoice Gateway(s) User Guide 49YML832 Rev2 Long-Distance Control Table This table controls the level of authority of an outgoing (transit out) ca
SmartVoice Gateway(s) User Guide 5YML832 Rev2 Items that you will need and things you will need to knowTo correctly install and set up your VoIP Gate
50 SmartVoice Gateway(s) User Guide YML832 Rev2CPT/Cadence SettingsCPT/Cadence setting parameters serve as the basis of an FXO interface to determin
SmartVoice Gateway(s) User Guide 51YML832 Rev2 NOTE: To cope with different local PSTN and different PBX models, the system provides auto busy tone
52 SmartVoice Gateway(s) User Guide YML832 Rev2Direct Connection to PSTNNote: The above diagrams show a 4-port SmartVoice gateway for illustration
SmartVoice Gateway(s) User Guide 53YML832 Rev2 Once detection of a busy tone is in progress, the system will dial the number to be tested (in this ca
54 SmartVoice Gateway(s) User Guide YML832 Rev2Connected to a PBX Extension LineIf the gateway is connected to a PBX extension line, then the busy t
SmartVoice Gateway(s) User Guide 55YML832 Rev2 Connected to a PBX extension line to detect the busy tone of PSTN3600891330730136008914Note: The abov
56 SmartVoice Gateway(s) User Guide YML832 Rev2Filling in the CPT TableFill in the table after the detection is completed as below, where the values
SmartVoice Gateway(s) User Guide 57YML832 Rev2 Current Status and System InformationThese two pages show that the status of VoIP Gateway. There are P
58 SmartVoice Gateway(s) User Guide YML832 Rev2RTP Packet SummaryDisplays the information of the last finished call. It contains peer IP, peer port,
SmartVoice Gateway(s) User Guide 59YML832 Rev2 STUN InquiryUsing “STUN Inquiry” to detect your IP sharing device’s NAT type and communication between
6 SmartVoice Gateway(s) User Guide YML832 Rev2NetComm SmartVoice Gateway FeaturesWAN• One 10/100Mbps auto-negotiation, auto-crossover RJ-45 Etherne
60 SmartVoice Gateway(s) User Guide YML832 Rev2Ping TestUse “ping” to identify if the remote peer is reachable. Fill in remote IP address and click
SmartVoice Gateway(s) User Guide 61YML832 Rev2 Port FilteringPort filtering enables you to control all data that can be transmitted in routers; princi
62 SmartVoice Gateway(s) User Guide YML832 Rev2IP FilteringIP Filtering is to limit internal users from accessing the Internet.•IP: Input the IP ad
SmartVoice Gateway(s) User Guide 63YML832 Rev2 MAC FilteringMAC (Media Access Control) address filtering is to filter the transmission of data by netwo
64 SmartVoice Gateway(s) User Guide YML832 Rev2Virtual ServerEnabling the users on Internet to access the WWW, FTP and other services under your NAT
SmartVoice Gateway(s) User Guide 65YML832 Rev2 DMZLets the server on the LAN to be directly exposed to the Internet for accessing data. Either this f
66 SmartVoice Gateway(s) User Guide YML832 Rev2URL FilterURL filter is used to deny device from LAN accessing specific web sites. The system will bloc
SmartVoice Gateway(s) User Guide 67YML832 Rev2 Special ApplicationsProvide multiple connections for special applications.•Name: The name of the spec
68 SmartVoice Gateway(s) User Guide YML832 Rev2DoS Prevention Settings•Enable DoS Prevention: To prevent DoS from WAN.•Enable DoS Prevention on LA
SmartVoice Gateway(s) User Guide 69YML832 Rev2 •Enable Source IP Blocking: Block the IP.• Blocking Time: The time to block the IP.
SmartVoice Gateway(s) User Guide 7YML832 Rev2 • Speed Dial• Local phone book for peer-to-peer calling• E.164 Numbering & ENUM support • Hot-L
70 SmartVoice Gateway(s) User Guide YML832 Rev2NTP (Network Time Protocol)Time Zone: Set the Time Zone where VoIP gateway resides.Time Server #1~#3:
SmartVoice Gateway(s) User Guide 71YML832 Rev2 Provision SettingsOptions in this section are only required for VoIP networks in which provisioning sy
72 SmartVoice Gateway(s) User Guide YML832 Rev2System Operations (Save Settings)Some settings are effective by Restart. Remember to save all setting
SmartVoice Gateway(s) User Guide 73YML832 Rev2 Software UpgradeGateway provides software upgrade function from a remote end. Please consult your serv
74 SmartVoice Gateway(s) User Guide YML832 Rev2LogoutGateway only allows one user to login at a time, so whenever a change is made, please save the
SmartVoice Gateway(s) User Guide 75YML832 Rev2 4. Configuring the Gateway via IVRPreparation•Install the Gateway according to the instructions as de
76 SmartVoice Gateway(s) User Guide YML832 Rev2IVR (Interactive Voice Response)The gateway provides a convenient IVR function. Users only need to pi
SmartVoice Gateway(s) User Guide 77YML832 Rev2 IVR Functions TableFunction Code Description Example111/101 WAN Port IP address Set/Query Use in conj
78 SmartVoice Gateway(s) User Guide YML832 Rev2Function Code Description Example215/205 Set/Query Gateway Telephone Number (Representative Number)21
SmartVoice Gateway(s) User Guide 79YML832 Rev2 IP Configuration Settings (WAN port) Static IP Settings NOTE: Complete static public/private IP settin
8 SmartVoice Gateway(s) User Guide YML832 Rev2General Specifications• Power Adaptor : AC 100V~240V 50/60Hz input, DC 12V output• Temperature : Oper
80 SmartVoice Gateway(s) User Guide YML832 Rev2Select PPPoE• After entering IVR mode, dial 114. • After hearing “Enter value”, dial 3 (to select
SmartVoice Gateway(s) User Guide 81YML832 Rev2 PPPoE Character Conversion TableNumber Input Key Upper Case LetterInput Key Lower Case LetterInput Key
82 SmartVoice Gateway(s) User Guide YML832 Rev25. Dialing and dialed number routing principleInstruction •After a phone number is entered, dial #
SmartVoice Gateway(s) User Guide 83YML832 Rev2 Start Enter a phone number (D#) Is (D#) defined in Speed Dial table? Does this gateway has an
84 SmartVoice Gateway(s) User Guide YML832 Rev2Appendix A: Glossary10BASE-T A designation for the type of wiring used by Ethernet networks with a d
SmartVoice Gateway(s) User Guide 85YML832 Rev2 DHCP relay Dynamic Host Configuration Protocol relay. A DHCP relay is a computer that forwards DHCP d
86 SmartVoice Gateway(s) User Guide YML832 Rev2hop When you send data through the Internet, it is sent first from your computer to a router, and the
SmartVoice Gateway(s) User Guide 87YML832 Rev2 Microfilter In splitterless deployments, a microfilter is a device that removes the data frequen-cies i
88 SmartVoice Gateway(s) User Guide YML832 Rev2protocol A set of rules governing the transmission of data. In order for a data transmission to work
SmartVoice Gateway(s) User Guide 89YML832 Rev2 TFTP Trivial File Transfer Protocol. A protocol for file transfers, TFTP is easier to use than File T
SmartVoice Gateway(s) User Guide 9YML832 Rev2 SmartVoice Gateway Hardware DescriptionFront Panel (all models)• Power Indicator: Green light indicate
90 SmartVoice Gateway(s) User Guide YML832 Rev2Appendix B: Cable InformationThis cable information is provided for your reference only. Please ensu
SmartVoice Gateway(s) User Guide 91YML832 Rev2 Straight and crossover cable configuration There are two types of the wiring: Straight-Through Cables a
92 SmartVoice Gateway(s) User Guide YML832 Rev2Appendix C: Registration and Warranty InformationAll NetComm Limited (“NetComm”) products have a sta
SmartVoice Gateway(s) User Guide 93YML832 Rev2 Product WarrantyThe warranty is granted on the following conditions:1. This warranty extends to the
NetComm Limited ABN 85 002 490 486PO Box 1200, Lane Cove NSW 2066 AustraliaE – [email protected] W – www.netcomm.com.au
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